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  1. Pink Lily
  2. Returns and Exchanges

Returns and Exchanges

Damaged/Defective Items

  • I need to return a damaged/defective item.
  • Defective/Damaged Item Policy

Exchange Questions

  • How long does it take for my exchange item to ship?
  • Can I make an exchange for a different item?
  • Can I exchange final sale items?
  • What is your exchange policy?
  • How do I initiate an exchange?

Return Questions

  • How do I initiate a return?
  • I have not received my gift card for my return
  • How long does it take for a return to be processed?
  • Can I return final sale items?
  • What is your return policy?
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